Comments on: Fed up with 3 Mobile? Call their Executive Office.

By: Dave Bartlett

Dave Bartlett — Wed, 16 Nov 2011 20:41:52 +0000

I too have suffered countless lies from the puppets in India. They really are a joke. So, like many others on here, I got through to the ‘Executive Office’
I spoke to a lady before being told that a guy called Kyle was now in charge of my case. That was on the 19th of October. I am still waiting to hear from him.
I have found this company to be full of liars. They seem to charge you for anything they can think of even if you neither asked for it or more importantly used it! I want my contract cancelled and have refused to pay for the last two months and still nobody has called me. They can go forth and multiply.

By: LS Digital Media

LS Digital Media — Wed, 12 Oct 2011 21:46:51 +0000

Hi Marian. Rest assured you are not in the minority – quite the opposite as you can tell. Customer service issues are what 3 specialise in!!

By: Marian

Marian — Wed, 12 Oct 2011 13:49:34 +0000

Oh, thanks so much for this folks! I was starting to think I was the one being unreasonable in trying to get a refund for the charges in relation to a text package Add-On with my mobile broadband. I did not request this and despite numerous emails and phone calls the problem still hasn’t been resolved (despite 2 previous assurances that it had been corrected!).
Until I found this page, I thought I was the only customer having problems with the bunch of incompetent staff employed to deal with 3 Mobile’s Customer Service complaints. The only positive thing I can say about them is that they’re very polite!
Let’s just say there’s some comfort in knowing I’m not the only persecuted customer.
Cheers!

By: Reece Nika

Reece Nika — Thu, 11 Aug 2011 14:28:12 +0000

3exec Steven Cocker is nothing more than a thief,He hasn’t even bothered to set up a meeting.Just Denys everything

By: Reece Nika

Reece Nika — Wed, 10 Aug 2011 22:22:31 +0000

3Store in HULL&HQ still refusing to obey the law reg Fraud.